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“Since my surgery, I’ve had difficulty moving around. The Volunteers of America Highrise Social Service staff helped me get a housekeeper. This has allowed me to rest, heal and remain in my own home. I’m very grateful.”

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High Rise Social Services

Main Office Location
:  Volunteers of America Senior Services, 2021 E Hennepin, Suite 200, Minneapolis, MN  55413
Office Days/Hours: Monday–Friday, 8:00 a.m.–4:30 p.m.

Service Locations: Services are provided in 40 of the Minneapolis Public Housing Authority buildings
Service Hours: Availability varies by site

Participants are: Residents of Minneapolis Public Housing Authority buildings

Contact: Bill Melton, LSW, Co-Director
Phone: 612-617-7808
Email: bmelton@voamn.org

Contact: Rhonda Peterson, LSW, Co-Director
Phone: 612-617-7844
Email: rpeterson@voamn.org

The Volunteers of America Highrise Social Service program staff work in 40 of the Minneapolis Public Housing Authority apartment buildings to provide case management, information and referral and group services to residents who are age 60 and older and/or are disabled.

 

Our Highrise Social Service staff help residents manage a variety of individual social services matters including economic assistance eligibility (i.e., medical assistance, food stamps and cash assistance), physical and mental health, financial concerns, housing needs and personal crises.  Additionally, our staff works with Hennepin County and other community social service agencies to identify appropriate services that will assist residents in continuing to live independently.

 

Our bilingual Somali staff is available to meet the language and specialized cultural needs of our Somali residents.  Additionally, staff have access to a language line in order to meet the language needs of all residents.

 

For more information about our Highrise Social Service program, please contact our administrative office at (612) 331-4063.


Minneapolis Public Housing Authority Family/General Housing Programs:

The Minneapolis Public Housing Authority (MPHA) is the public agency responsible for administering public housing for eligible individuals and families in Minneapolis.  More information is available about MPHA at www.mphaonline.org/housing.cfm

 

Case Management: 

The Volunteers of America Highrise Social Service program staff can provide intake interviews and assessments for residents to determine the services required to keep the resident independent including their housing, health and finances.  The Highrise Social Services program also contracts with Hennepin County to provide Elderly Waiver, CADI and MR/MI Waiver case management to highrise residents.  Contact Rhonda Peterson at 612-617-7844 or Bill Melton at 612-617-7808 for more information. 

 

Information and Support:
 

The Volunteers of America Highrise Social Service program staff can provide information about resources available to keep residents independent, as well as assist residents in accessing these services.

 

Group Services:

The Volunteers of America Highrise Social Service program staff can arrange for and/or lead group services and community services of value to the residents including community education, health groups and resident councils.