Our Team



Our team of care managers:

  • Have more than 30 years of combined geriatric care management experience.
  • Specialize in working with cognitively impaired clients and those impacted by dementia.
  • Combine professional expertise with respect and compassion to provide solutions, relief and peace of mind to clients and their families.
  • Are experienced moderators, mediators and liaisons.
  • Work effectively with health care providers and other professionals in a variety of settings including home, hospital, and hospice.
  • Interact with a broad network of professionals to comprehensively understand and meet the needs of clients and their families.
  • Receive recurrent training on issues essential to providing high quality general and geriatric care management services.
  • Adhere to the Minnesota Board of Social Work and the National Association of Professional Geriatric Care Managers (NAPGCM) standards and ethics to maintain the highest level of service for clients and their families.

Joyce Konczyk, LSW
Care Manager Specializing in Geriatric Care Management

Joyce Konczyk holds a Bachelors Degree in Psychology from the University of Illinois and is a Licensed Social Worker in the state of Minnesota.  She has been a passionate advocate and resource specialist for elders and their families for over 28 years. She spent over 20 years as a social worker/case manager on the in-patient geriatric psychiatry unit at Fairview Hospital, now University of MN Hospital/Fairview.  She then opened a private practice in Geriatric Care Management before joining the Life Care Planning Program Team at Maser Amundson, P.A. as their in-house Care Coordinator, a position she held until she brought her skills and expertise to VOA MN’s Care Management and Consultation program. 

Since 2006 Joyce has been an active member of the Memory Care Professionals Steering Committee, whose mission is to share ideas, resource information and best practices among senior workers in our community. In 2009, Joyce chaired a committee that organized the training of 130 senior workers in our community in the TimeSlips Creative Storytelling Project with Dr. Anne Basting from the University of Wisconsin, Milwaukee. Joyce has completed Gunderson Lutheran Medical Foundation’s “Respecting Choices” course and is qualified as an Advance Care Planning Facilitator.

Joyce also pioneered the use of LIVE Internet webcasting in our community on topics of interest to seniors, their families and senior workers, including: Advanced Planning, Health Care Directives/POA, Housing, Reverse Mortgages, Wills & Trusts, Legacy Projects, Leadership, Medical Assistance, Veterans Benefits, Consumer Directed Community Supports, Technology, Geriatric Care Management, Long Term Care Insurance, Validation Training, VA Aid and Attendance Benefits and the TimeSlips Creative Storytelling Project. 

Joyce enjoys presenting to community groups on caring for the caregiver, avoiding crises by developing a long term care plan and navigating the elder care maze.

Empowering elders, legacy issues and elders’ maintaining control of their decisions are strong concerns of this dedicated senior worker. 



Anita Raymond, LISW, CMC
Care Manager Specializing in Geriatric Care Management


Anita holds a bachelors degree in social work from the University of Wisconsin-Whitewater and a master’s degree in social work from Augsburg College in Minneapolis, is a Licensed Independent Social Worker (LISW) and a certified care manager through the National Academy of Certified Care Managers. She has more than 25 years of professional experience dedicated to the field of geriatric social work. Anita has been a care manager for Care Management & Consultation and its predecessors since 1990, and was a social worker for older adults prior to that.

Anita is an active member of the Minnesota Association for Guardianship and Conservatorship (MAGiC), and has served on the Executive Board in various positions including President, Chair of the Standards, Conference and Journal Committees, and she currently serves on the Board as Communications Chair.  Anita is a member of the Vulnerable Adults Justice Project and Edina Professionals Serving Seniors. She has completed Gunderson Lutheran Medical Foundation’s “Respecting Choices” course and is qualified as an Advance Care Planning Facilitator. She is a frequent presenter to community and professional groups on topics including guardianship and conservatorship; alternatives to guardianship and conservatorship; vulnerable adults and maltreatment; client autonomy and self-determination; planning for incapacity; advance directives, and more.

Awards & Recognition
Anita Raymond was a recipient of the annual Shelley Joseph-Kordell Award in 2008, which recognizes professionals’ and agencies’ commitment and dedication to the elderly by helping seniors navigate financial, health care, and social service systems, identify and overcome barriers to community living, and coordinate community resources and support services.

The National Guardianship Association recognized Anita Raymond as its Outstanding Affiliate Member for Minnesota in 2008 for her tireless passion and commitment to the quality of life for vulnerable adults in Minnesota through the Minnesota Association for Guardianship and Conservatorship (MAGiC).

Anita Raymond was chosen as recipients of the State of Minnesota’s Age Odyssey Service Award for her service, leadership and advocacy as a protective service social worker in 2004.